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New Ticket - Resolutions

You are raising a new ticket to the Resolutions Team - Please ensure that you provide all of the required information so that we can deal with your enquiry efficiently. This will be responded to within 10 business days.

  • Please insert the name of the person who required a visa or representation.
  • Enter the Country the applicant currently holds a passport/travel document from. Enter stateless if no passport held.
  • This must be either the applicant or the person who has acted as a sponsor or payment donor.
  • Please enter the email address you would like us to send communication to. In doing so, you acknowledge that you have ensured that the email address provided is accurate and correct and you will check the junk/spam folders if you have not received emails from us when expected.
  • MM slash DD slash YYYY
    This is the date that you officially instructed the firm by accepting our proposal of service and making an agreed fixed fee payment for representation.
  • This is the individual who carried out your free assessment and sent you the initial proposal of service and confirmation of instruction. This individual would be an Assessment Officer and not a Solicitor. You will find their details on emails the firm has sent you prior to instruction
  • For the convenience of our clients, the Legal Consultation is routinely carried out over the telephone. In some cases, it may be delivered in person at one of our offices.
  • If you have received a Legal Consultation with a Solicitor whether by phone or in person, please enter the name of the Solicitor if known or enter "unknown" if you are unsure.
  • A Client Care Letter is normally sent by email within 5 working days following your consultation. It details your circumstances, our advice, the relevant legislation and the process going forward. A bespoke documentary requirements list tells you which documents you will need to provide to support your application/case.
  • Use this space to tell us why you are unhappy. It is recommended that you keep the information short and to the point hence it's generally advisable to to use numbered sentences. The points can be addressed in detail during follow up contact with the Resolutions Team
  • Use this space to tell the firm what you would like them to do to address your concerns. This is your opportunity to ask the firm to address any concerns you may have and put them right. Your concerns will then be verified and the appropriate steps taken.
  • Please confirm the method of payment used to pay the firm for representation
  • Prior to discussing any individual case, we must be satisfied that all appropriate consents are obtained. Accordingly, please select the box that best describes you.
  • Please provide the name of the person that has actually made the payment to the firm.
  • This must match bank records and be the statement address
  • Clear Signature
    I have signed above to confirm that I made the original payment to SABZ Solicitors LLP and was authorised to do so.
  • This field is for validation purposes and should be left unchanged.

UK Immigration Solicitors is an authorised trading style of SABZ Solicitors LLP which is a UK headquartered nationwide regulated law firm specialising in personal and business immigration. SABZ Solicitors LLP is authorised and regulated by the Solicitors Regulation Authority under number 566543

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